Tuesday, January 1, 2008

Why ONLY a Passengers' Bill of Rights?!

"Travel Weekly Magazine" recently named Kate Hanni as one of this year’s most influential people for positive changes in the travel industry. After being stranded on an American Airlines jet, she became a forceful advocate for the “little guy” in the struggle against the airline goliaths, insisting that the airlines will not effectively address the problems without a government mandated Airline Passengers Bill of Rights.

The Coalition for Airline Passengers’ Bill of Rights set up a number (877-FLYERS-6) so travelers and airline employees can report airline problems. While applauding Hanni's efforts, I'd like her to go further and create a general number we can call, maybe 877-CRANKY-6, to report:

-The endless wait to pay at chain drugstores;

-Being left on hold indefinitely when calling Medicare;

-Employees refusing to consider your request and say, "It's our policy";

-Needing credentials to get a table at Nobu or Babbo;

-Having 40 people ahead of you at the post office;

-Being unable to get into the 2nd Ave. Deli;

-Seeing Sally Fields' Boniva commercial way too many times;

-Weekend subway service in New York;

-Doctors routinely keeping patients waiting;

-Moving companies tacking on additional charges upon arrival, holding your belongings hostage;

-Blog readers who refuse to comment.

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